clean out your closet

How It Works


Start Here

Already have a thredUP Clean Out Kit? Activate it here or print a free shipping label to use on any box.


Fill Any Box

Drop in gently used women’s and kids items (any brand) and men’s items (Tommy only). Then, send to thredUP via USPS or FedEx.*


Get Tommy Credit*

Earn Tommy credit for eligible items that sell in the listing window. See payout timeline.

Activate a kit Activate a kit Get a Label Get a Label

Bonus! For a limited time, earn an extra 15% in Tommy shopping credit.

what you need to know

Clean Out Basics

Quality Standards

Only 50% of items in the average kit qualify to be listed. The rest will be reused or responsibly recycled, or you can opt to have your items returned to you.

  • No Signs of Wear

    No Signs of Wear

    Including pilling, fading, and shrinkage.

  • No Damage

    No Damage

    Like missing parts, rips, stains, and odors.

  • No Alterations

    No Alterations

    Including missing sizing information.

Payout Examples

For eligible brands, payouts are 3%-80% of the sell price. Some value brands are ineligible. See payout percentages.

  • Old Navy Dress

    Old Navy Dress

    $0 payout Why?

  • J.Crew Sweater

    J.Crew Sweater

    $6.71 payout
    (21% of sell price)

  • Céline Bag

    Céline Bag

    $332.79 payout
    (80% of sell price)

Ready to trade in your Tommys?

Activate a Kit Activate a Kit Get a Label Get a Label

Have questions? View our FAQs or email us at